Age-Friendly Communication: Facts, Tips and Ideas
This guide offers practical and easy-to-follow advice, tips and additional sources of information to help you communicate clearly and effectively. Most of the ideas and advice can easily be applied to communicating with audiences of all ages. There is no fixed line between a “young” audience and an “old” audience—and no solid boundary between communication “for seniors” and communication for everyone else. Plain language, good design and materials that are easy to use and understand are valued by everyone.
Age-Friendly Communication, an update of our popular Communicating with Seniors, includes new information and statistics, as well as expanded information on communicating through the Internet and other new media—all aimed at equipping you to know your audience and to communicate effectively.